Feedback from your customer - Easily accessible
- Weekly feedback reports
- Find and rescue dissatisfied customer relationships
- Compare yourself with your industry
- Customer care, reviews and customer satisfaction
- Take the help of AI in the entire process
Never has it been so easy
Get going in 2 min
Responsr contains readymade customer dialogs, reports and templates for your industry. Set up your profile and start saving customers right away!
How it works
Responsr automatically sends out mini-surveys (2-3 questions) at a frequency that suits you and your customers. You get feedback and can act if you need to through the services included.
Deliver the best customer experience
With Responsr, you get a customer care system for the entire company and can also compare yours NPS with others in the industry.
An intelligent feedback system that previously only enterprise companies could afford ... until now.
Listen to succeed!
Make sure you have access to customer voice in all operational work.
- Are your customers really satisfied?
- What is the customer experience from your changes?
- What are your strengths / weaknesses?
- Are you better than your competition?
Get started right away with ready-made dialogues, reports and processes to use feedback as the driving force to get the best customer experience.
How do your customers talk about you?
Your most satisfied customers will spread your good work. The customers who are not as satisfied will talk to their loved ones about their experience. All companies have both satisfied and dissatisfied customers. With Responsr, you find out who and the tool you need to act before it's too late.
With feedback, you minimize the risk of losing customers!
How to measure customer loyalty with NPS
Responsr builds on a proven methodolgy and is designed to be simple and smart.
Responsr uses NPS© (Net Promoter Score). With the simple question: "How likely is it that you would recommend us to a friend or colleague?"
Customers are grouped based on satisfaction and loyalty. You can act rightaway if someone is in the red.
NPS is proven to work and is in use by all major companies, including Apple, Disney and Amazon. But it works best for companies with a high level of service that are dependent of their reputation.
We've made it easy!
Two simple steps - then you are up and running!
Simply act on customer feedback
Created by feedback professionals
Responsr is developed by a team with over 20 years of experience in customer surveys. We have a unique competence through work with survey solutions for large international companies, and are passionate about giving several industries the opportunity to work with feedback. The most important process to master to achieve success.
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