Act with NPS® for Zendesk
NPS for customer service
Loyal customers form the basis of any successful business. Customer service is the heart of the business and really shows who you are when it matters.
Your customers are already telling their friends about their experience with you - positive or negative. You can influence what is said and that is more valuable than any marketing you can buy.
Customer feedback gives you insights into your strengths and weaknesses. What are they already saying about you? If you use Zendesk, you can now find out not only your NPS value, but also work proactively with customer relations. Close the loop on customer feedback and turn a great customer service experience into a great review.
Responsr uses the NPS® methodology that has been proven to work wonders for the relationship between customers and brands.
Up and running in 5 minutes
You will receive insights from customers as soon as you close cases in Zendesk.
Sign up for a free trial to start receiving customer feedback immediately.
Negative reviews?
Stay ahead of negative reviews by taking feedback from customers and resolving issues before they become angry online.
You can solve problems early and improve the customer journey by acting on customer feedback.
Loyal customers
Your loyal customers are your best marketing channel. Ask them to spread the word online and to their friends.
Increase team engagement through direct customer feedback.
We've made it easy for you!
Two easy steps to get started
Receive insights about your customers
You will receive feedback daily. On average, every fourth customer will provide valuable feedback that can help your business. You can follow it day by day and will receive a weekly report. Including comparison with your competitors.
It's incredible, isn't it?
