Customer survey per industry

Most companies do not complete their customer surveys. They will go no further than collecting what customers think and the energy that should go into improving the customer experience is lost in mailing lists and finding the right questions. 

There is no one-size-fits-all solution for all industries.
Therefore, we have tailor-made solutions for several industries adapted to industry-specific customer journeys and the opportunity to benchmark against others in the same industry. 

We have ready-made solutions for many industries.

Retention

Ready-made solutions for your industry

IT Company

Start deliver

SaaS Company with Startdeliver

Are you a SaaS company and already using Startdeliver?
Fully integrated, quickly up and running and you maximize the value of both systems!

Customer service

Customer service survey with Zendesk

If you use Zendesk, you are up and running with this survey, which is tailored to optimize your customer journey in customer service.

freshdesk

Customer service survey with Freshdesk

If you use Freshdesk, you are up and running with this survey, which is tailored to optimize your customer journey in customer service.

Hotel, Conference & Experience

spectra

Hotel survey with Spectra

Follow up on what guests think about the experience. The market's shortest survey and at the same time with more insights than any other. NPS and AI in combination simplify your work with customer relations and marketing.

Viewbook

Hotel survey with Visbook

Follow up on what guests think about the experience. The market's shortest survey and at the same time with more insights than any other. NPS and AI in combination simplify your work with customer relations and marketing.

book visit

Hotel survey with Bookvisit

Follow up on what guests think about the experience. The market's shortest survey and at the same time with more insights than any other. NPS and AI in combination simplify your work with customer relations and marketing.

techstar

The experience industry - with Techstar

Anyone in the experience industry can get started with our partner Techstar.
Are you a museum, zoo, amusement park, adventure park or do you create other experiences for guests?
Our integration partner Techstar will be able to help you get started.

Golf

Golf's IT System

Golf survey with GIT

The golf industry's best guest and member survey.
Actionable feedback without boring guests and members.
It is today that you create the customer experience, not after the season!

Dentist

almasoft

Dental examination with Almasoft

Measure the entire customer experience and get daily updates on what customers think with detailed insight into the customer experience. 

Optician

Customer survey for opticians

Measure the entire customer experience and get daily updates on what customers think with detailed insight into the customer experience. 

Restaurant

caspeco

Guest survey for restaurants with Caspeco

Measure the entire customer experience and get daily updates on what customers think with detailed insight into the customer experience. 

easytablebooking

Guest survey for restaurants with EasyTablebooking

Measure the entire customer experience and get daily updates on what customers think with detailed insight into the customer experience. 

flexibox

Guest survey for restaurants with Flexybox

Measure the entire customer experience and get daily updates on what customers think with detailed insight into the customer experience. 

waitraid

Guest survey for restaurants with WaiterAid

Measure the entire customer experience and get daily updates on what customers think with detailed insight into the customer experience. 

Gym

exercise

Customer survey for Gym with Zoezi

Measure the entire customer experience and get daily updates on what customers think with detailed insight into the customer experience. 

flexibox

Customer survey for Gym with Flexybox

Measure the entire customer experience and get daily updates on what customers think with detailed insight into the customer experience. 

Customer relationship - Suitable for all industries

Relationship measurements keep track of your customers and your reputation. Responsr will ask your customers what they think of your company and profile them accordingly. The reporting automatically adapts to whether you are a B2B or B2C company. 

NPSOne - Relationship survey from Excel

Do you not have any of the fully integrated systems or industries?
A customer survey completely following best practice from the survey industry.
All you need is the contact details of your customers. It works well with an Excel list or just a list of email addresses.

Hubspot

NPS - Relationship Survey with HubSpot

Do you use HubSpot?
Responsr automatically keeps track of your customer relationships completely automatically and connected to HubSpot

Fortnight

NPS - Relationship survey with Fortnox

Do you use Fortnox for invoicing? 
Responsr automatically keeps track of your customer relations completely automatically and connected to Fortnox 

lime

NPS - Relationship survey with Lime CRM

Together with Lime CRM, you can keep track of the entire customer relationship, both the sales process and the customer experience. Responsr automatically keeps track of your customer relationships.

upsells

NPS - Relationship survey with Upsales

Do you use Upsales for invoicing? 
Responsr automatically keeps track of your customer relations completely automatically and connected to Fortnox

Common Challenges as told by Our Customers

“The annual employee survey is just a snapshot of a particular point in time - we need ongoing measurement”

“It’s really difficult to get the improvement work going after an annual survey, as a manager I need system support or HR assistance”

"Those of us who are working for HR don't have time to check up on action plans connected to the employee survey. Sometimes we haven't had time to do them at all"

“As a team leader I’d like to send my own pulse surveys and check up on team development"

"The Management demands that the HR Deparment turns opinions into behavioural changes, which can then be viewed as measurable business goals"

nps-nki-cx-feedback-pulse-examination-customer-service-benchmark

“My employees find e-mail surveys boring, I want to show them something new”

"Old-fashioned employee surveys create a victim mentality, like it's always somebody else's fault"

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