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Want to talk feedback in general? Or have a specific question about how NPS fits into your business? Maybe you are interested in collaborating with us in some way.

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Feel free to contact us! We typically reply within a day.

 

Sales or Partnership? 

Joakim.freij@responsr.io

0739 04 89 88

 

Common Challenges as told by Our Customers

“The annual employee survey is just a snapshot of a particular point in time - we need ongoing measurement”

“It’s really difficult to get the improvement work going after an annual survey, as a manager I need system support or HR assistance”

"Those of us who are working for HR don't have time to check up on action plans connected to the employee survey. Sometimes we haven't had time to do them at all"

“As a team leader I’d like to send my own pulse surveys and check up on team development"

"The Management demands that the HR Deparment turns opinions into behavioural changes, which can then be viewed as measurable business goals"

nps-nki-cx-feedback-pulse-examination-customer-service-benchmark

“My employees find e-mail surveys boring, I want to show them something new”

"Old-fashioned employee surveys create a victim mentality, like it's always somebody else's fault"

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